About

Why BusinessWithTom Exists

Most Singapore SMEs don't have a website problem. They have a system problem — and no single person who's accountable for fixing it.

Tom — Singapore SME website, email and digital systems consultant

The problem I kept seeing

Business owners were paying three or four different vendors — one for the domain, another for hosting, someone else for the website — and when something broke, nobody knew who to call.

Emails went to spam. Websites went down. Nobody was accountable. And every "fix" was just another patch on top of a system that was never set up properly in the first place.

After 12 years working as a digital marketing manager, I started BusinessWithTom because I wanted to be that one accountable person — the one who actually understands how everything connects, and fixes it properly.

What I Do Differently

I audit the whole system — not just the website

I give you clarity first, before asking for money

I work on one thing at a time, properly — not five things badly

I stay accountable after the work is done

I explain what's broken in plain English, no jargon

Why not just hire someone?

It's a fair question. Here's the honest answer.

You can't hire me as an employee — I'd cost you at least SGD 10,000 a month in salary alone. Add Singapore's mandatory 17% CPF employer contribution, and you're looking at over SGD 11,700 a month, or more than SGD 140,000 a year. For one person.

And that's if you hire someone at my level. A fresh graduate with the right CV might come in at SGD 2,500 to 3,500 a month — but they'll spend 3 to 6 months figuring out what I already know. By the time they understand the problem, you've spent upwards of SGD 15,000 and you're still waiting for results.

Outsourcing your website and digital system to BusinessWithTom is a completely different equation. You get senior-level expertise, fast execution, and an ongoing relationship — at a fraction of what it would cost to bring that in-house.

"The smartest businesses don't hire for everything. They hire for what they need, when they need it — and outsource the rest to someone who already knows what they're doing."

Is This For You?

Who This Is For

SME business owners in Singapore who are tired of messy digital setups

Businesses with domain, hosting, email, and website spread across too many vendors

Owners who want one person who's accountable for the whole digital system

Businesses that are ready to fix things properly — once

Who This Is Not For

Businesses looking only for the cheapest quote

Owners who want quick patches without understanding what went wrong

Those who prefer to juggle multiple vendors instead of a single point of contact

Frequently asked questions

Who is behind BusinessWithTom?

BusinessWithTom is Tom, a Singapore-based digital consultant. I help SME owners get their domain, business email, website and the systems behind them working properly — as one accountable person, rather than a chain of vendors who point fingers when something breaks.

What services do you offer?

Custom website development and revamps, business email and domain setup, e-commerce stores, and operations digitalisation — replacing manual WhatsApp-and-Excel workflows with simple web apps. I build on my own platform (no WordPress plugin sprawl) and stay on to maintain everything.

Are you a pre-approved PSG grant vendor?

No. I focus on quality custom builds rather than grant-subsidised templates, so I am intentionally not on the pre-approved PSG vendor list. If you specifically want a PSG-subsidised package, I work with trusted partners who handle PSG grant projects — just ask. You can also review the official options on SMEs Go Digital.

Do I need technical knowledge to work with you?

Not at all. Most of my clients are business owners, not techies. You tell me the outcome you want — more enquiries, an online shop, less admin — and I handle the domain, hosting, build and technical details, explaining everything in plain English.

How do we get started?

Message me on WhatsApp or use the contact form. We will have a short, no-obligation conversation about your business and what you actually need, and I will tell you honestly whether and how I can help.

Ready to fix your digital system properly?

Let's start with a conversation — no pressure, just clarity.